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Blogs

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Zioset

The Missing Link in IT Operations: Connecting Assets and Services

In many organizations, IT teams manage assets and service requests separately. One team looks after laptops, software, hardware, and asset allocation, while another team handles employee tickets, incidents, and service requests.

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From IT Assets to IT Services: The Value of ITAM and ITSM Integration

When we talk about IT Asset Management and IT Service Management, it is easy to think of them as two different areas. Drag ITAM is about managing assets. Drag ITSM is about managing services and support. Drag But in day-to-day IT operations, these two are closely connected.

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Zioset

Why Endpoint Management Needs Reliable Data

Managing endpoints today is not just about knowing how many devices an organization has. Software keeps changing, new applications get installed, patches are released, vulnerabilities are identified, and endpoint configurations can change over time.